At Castlewood Holiday Park we like to hear customer feedback be it good or bad so we can improve the quality of your stay with us, below we have replied to your comments. ( Highlighted in Red)
A fantastic place to stay of relax. Excellent facilities and very very friendly and helpful staff. Will certainly recommend you to our friends and family and hope to be back soon. Suggestion for future, bath mats! Many thanks.
Falkirk, 10th September 2010
Bath mats to be placed in each bathroom w/b 20th September.
Excellent lodges, well equipped, clean and tidy. Beautiful, quiet location. Great softplay with good food served. Staff friendly and very helpful. Hot tub great. We had a fantastic holiday and will be back. Highly recommended. Thanks.
Edinburgh, 30th August 2010
Had a brilliant stay. No complaints at all. Maybe could have had more towels for hot tub. Will be back.
Forfar, 23rd August 2010
More hot tub towels to be placed in lodge’s w/b 20th September.
Thank you for having us, we are back in Holland and had a great time. And I thought there was no map, sorry I was wrong. Enjoyed our stay here. See you next time.
Holland, 23rd August 2010
We have had an excellent stay. The lodges are beautiful and well equipped for our short stay. Very very nice people, we could ask for anything and they are always ready to help. Good luck with future plans. Many thanks and best wishes.
Holland, 23rd August 2010
Highly recommended. Hot tub too hot at 40 deg.
Woking, 9th August 2010
Hot tub for adults is best at 40 deg, however 38 deg is good for the kids. Temperature easily adjusted on control panel.
The welcome pack of milk and wine etc. was really appreciated. Oven gloves would be a good idea and a hoover would have been useful with our kids. The area is simply wonderful, the children have seen loads of animals plus deer from the lodge. The staff are helpful, friendly and cheerful. Thank you.
7th August 2010
Sorry, should have been oven gloves in the drawer. Looking into the hoover situation.
We had a great time, hope to see you again soon. Thanks for everything.
Colmonell, 24th July, 2010
Thank you for looking out for us girls. Had an amazing stay.
Dunfermline, 4th June, 2010
Well equipped modern lodge. Excellent site facilities. Very friendly and helpful people. We had a very enjoyable holiday.
Kirkcaldy, 14th May 2010
Had a fantastic stay, nice clean lodge. Very quiet and peaceful. Kids loved soft play. Would recommend to friends and family.
Aberdeen, 3rd May 2010
We have had an excellent stay. The lodges are beautiful and well equipped for our short stay. Best thing was the kids never once said they were "bored". Kids play area was brilliant too. We will definitely be back. Well done
Aberdeenshire, 3rd May 2010
Highly recommended.
Fife, 30th April 2010
My hubby booked this as a surprise for my 40th birthday. He couldn't have picked better. I really loved it from the moment we walked in. My girls said this was the best holiday ever. We will definitely be back. Thank you. All the little extras really make this a place to recommend to friends and family. Hot tub was a real hit.
West Lothian, Edinburgh, 15th March 2010
Had a wonderful stay, lodges are fantastic and will be back next year during the Ski season. Many thanks from all of us!
Brierley Hill, 13th March, 2010
Could do with more towels, especially for the hot tub.
8 March, 2010, Aberdeenshire
Extra hot tub towels now in every lodge
We are very impressed with the lodge and had a wonderful stay. Thank you for having us; we will definitely be back soon.
Aberdeen, 23rd January 2010
The guys and myself would just like to say we had a great weekend in September, the staff (Willie especially) were great and couldn't be more helpful. The lodges are brilliant and we're really looking forward to our stay over New Year. Highly recommended.
Peterborough, 23rd November 2009
Amazing place!
Ireland, 1 Dec 2009
The quality of furnishings, layout of the lodge is brilliant, facilities very good. Good luck with future plans. Many thanks and best wishes.
Edinburgh, 1 November 2009
We have had a brilliant stay and will seriously consider returning in the future. Only other comment, sign on street could do with being bigger, hard to see at night.
Peterborough, 31 October 2009
New bigger sign being created should be positioned soon.
"Enjoyed my stay very much. Lodge was fantastic, couldn't fault it in anyway. Thank you."
Perth, 30 October 2009
"We will be back, just not sure when!!!"
Kendal, 30 October 2009
"Maybe a hairdryer would be nice. Kids really enjoyed themselves. Thanks"
Ellon, 23rd October 2009
"Just wanted to send you an email to say how much we enjoyed our stay in your cabins last week. I know the weather was great, which helps, but you have a lovely set up there. It's just so peaceful and we had a relaxing time, which is just what we wanted. We've been to loads of cabins over the last 25 years and these are by far the best we have been to. We left a copy of the Chinese menu on the coffee table just in case any future visitors fancy going to it (very nice actually)! I know we said we would be back, but we really will."
Inverness, 19th September 2009
"Would definitely come back, would benefit from kids play area outside, ie swings."
Rosehearty, 19th October 2009
Another outside play area for lodge visitors only is in our development plans for 2010!
"Would like extra pillows and more information on surrounding areas, overall 8/10. A good weekend away."
Dunfermline, 19th October 2009
In the next couple of weeks, extra pillows will be placed in the bedroom wardrobe should they be required! Currently working on local information packs �.
"Exceeded expectations! Would recommend to friends and family. Hope to return!"
Falkirk, 16th October 2009
"Excellent! Excellent! Can't fault anything. You have thought of everything, utensils, welcome pack etc. Will be back."
Falkirk, 16th October 2009
"Only thing I would suggest is bedside lamps. Had a great stay and will be back next year. Thank you"
Fife, 12th October 2009
We have seen the light, bedroom lamps now in every lodge!
"Good stay. Large pan needed (thank you for supplying). Thank you for your help."
Aviemore, 16th October 2009
Large pans now placed in all 4 bedroom lodges!
"Home from home. I will have no hesitation in returning to Castlewood. Thanks!"
Glasgow, 16th October 2009
"Lovely high standard, spacious lodge, really enjoyed stay. Fantastic hot tub."
Motherwell, 12th October 2009
"Enjoyed our stay here. A few suggestions; TV in bedroom, bedside lamps."
Wick, 12th October 2009
"Very welcoming place. Will be recommending to friends."
Perth, 12th October 2009